We would like to show you a description here but the site won’t allow us. Refunds. Find out if you're eligible for a PlayStation Store refund and how to request a refund on PlayStation Store purchases including games, DLC, pre-orders, and subscriptions such as PlayStation Plus. It is highly unlikely you can get a refund if you purchased Payday 3 on PlayStation 5. Xbox refund support. The more accurate and specific your information, the smoother the refund process will be. Games. Differently than many other services, to ask for a refund on the PlayStation Network, you need to enter in contact with the store’s support directly, by chatting with a Support bot. Update 12/17/20: In what can only be described as an unprecedented move on Sony’s part, the company is not only offering all PS4/PS5 gamers who purchased Cyberpunk 2077 a full refund, they’re. Sign in to PlayStation™Store by selecting Sign In from the top of the screen. b) Goodwill Returns Policy. PlayStation®Plus Subscription Services. PlayStation refunds work similarly to Steam refunds because you have 14 days to change your mind. Each account is eligible for a refund for PlayStation®Plus once. PlayStation®5 Console – Call of Duty® Modern Warfare® III Bundle (model group – slim) PlayStation®5 Console (model group - slim) Deep Earth Collection Marvel's Spider-Man 2 Horizon Forbidden West™ Complete Edition Shop all new releasesStore & Refunds. You can get a refund on your PS4 for a PlayStation Store purchase through the PlayStation website's customer support chat. How to register console for 90 days warranty extension. How to cancel PlayStation Plus on web browser. I was really annoying to the poor support guy, refusing to stop talking, trying to. PS5 console: check transaction history. $39. Click on Menu-Support & Refunds; Click Return or Cancel Purchase; Find and select the item you want to return and select it on the list. Step. The process is simple, but the policy is stricter than Steam's. This is the fastest method to refund a game on PS5. $109. 99. r/PlayStationPlus. Find out what you need to do, what you need to prove, and how long you have to request a refund. How to request a refund from PlayStation Store. PS5 Digital Edition. Join the PlayStation Stars loyalty program and start earning points to exchange for exclusive PlayStation digital collectibles, PS Store credit and more. You’ll need to have the following to hand; Your PSN Online ID; Your Sign-In ID (Email Address) Your Date of Birth; The name of the purchase you would like refunded; We will process your refund request as quickly as possible, but it could take up to 72 hours for us to verify your. PlayStation Plus has 3 subscription membership plans to choose from. Safety. PlayStation Video game console Gaming. Subscriptions to PlayStation Plus or. Você receberá o reembolso no método de pagamento original sempre que possível*. PlayStation Support Page. 8. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. PS4 console: redeem a voucher. From the lobby, click on the main menu on the top left. Pre-Order Avatar: Frontiers of Pandora™ Ultimate Edition. Go to the refund requests webpage on the company’s support website and click on the “Request Refund” button. They sent out an email when the game was delayed to April, you needed to confirm the email or it would cancel your preorder. If you purchased your pre-order within 14 days of the release date and the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the. "The decision was undertaken following our discussion with SIE regarding a full refund for all gamers who had purchased Cyberpunk 2077 via PlayStation Store and want a refund at this time," said. Artikel, die im PlayStation Store gekauft werden, unterliegen den Stornierungsrichtlinien für PlayStation Store. When possible, refunds will be issued to the payment method used to make the purchase. DualSense Edge™ wireless controller. You’ll be taken to a chatbot that asks. Tiered Services. The refund may be reduced pro-rata to reflect the use you have had of the service. Find Fortnite Crew and select the Turn Off Auto-Renew option. Pre-Orders. The PlayStation Store has come under fire over the years for its refund policy. Also, according to PlayStation Store, your digital content may be eligible for a refund within 14 days from the date of purchase. Select Confirm Return . Looking at my old post it could have been anywhere from a 1 ~ 7 days. Having issues with system software? If you’re having issues with your console's system software, start in Safe Mode and update or reinstall the system. See the Wallet FAQ to know where the option is available, and see the Wallet Terms for more details. Refunds. Purchases made through third-parties such as Amazon, Apple, Google, Nintendo, PlayStation, Xbox, or physical retail locations are subject to that retailer’s refund policy. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. See full list on howtogeek. Once the chat starts, just answer the routine questions, such as if the account is yours. Every PlayStation voucher code contains twelve digits. 1. playstation. Safety. If you purchased your pre-order within 14 days of the release date and the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the pre-order, provided that you have not started. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. See more information about cancelling a pre-order here. Chat with PlayStation support to get a refund. "Your 12-month membership subscription will renew automatically and $59. Home Cancellations, Returns & Refunds FAQ & Support CANCELLATIONS, RETURNS & REFUNDS FAQ 1) How do I cancel an order? Go to Order Look Up and select Cancel if. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. so what the entire policy states that you can request a refund whenever between when you purchase the game till the release day of the game (for such instance the dev abandons the game) as well as an extra 14 days after the release window, at which. From the Order Details page: Click on the cancel order button. Important notices. Every PlayStation voucher code contains twelve digits. Return your console by going to your local post office/drop off point, etc. Please be aware, any free trials will be included in the 14-day period. The largest PlayStation 4 community on the internet. You can cancel your purchase of a subscription service and request a refund to your PSN Wallet within 14 days from the initial transaction date, even after you start using the subscription. However, you must have less than 2 hours of runtime on record. This will be lifted once you have paid off the balance. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Unlike PlayStation, though, they’re more generous with what counts as playing a game properly. They're suffering constant hacks and getting customer info stolen. $ 199 . If you prefer to play Modern Warfare on your PS4, you probably purchased it on PlayStation Store. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Woot! Here you can find pages that help you exchange an item and check the status of your refund. If you prefer doing all your PSN account management through the console, you can cancel your subscription in just a few steps straight from your PlayStation 4. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. Any cancellation requests following that date should be made via our usual. Visit the Refund Request page on the PlayStation website either on a desktop or in your mobile's internet browser Click on Contact PlayStation Support On. The refund may be reduced pro-rata to reflect the use you have had of the service. If you purchased your pre-order within 14 days of the release date and the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the. ) 5. If you had to pre-pay for the food, the restaurant would 100% be expected to give you a full refund if you decided 4-5 hours in, you didn't want to wait anymore and still hadn't received food. 1 PlayStation Network is also called PSN. If you purchased your pre-order within 14 days of the release date and the release date has passed, you can still change your mind and request a refund up to 14 days after payment was taken for the pre-order, provided that you have not started. You may cancel a pre-order at any time before the release date and receive a refund. Windows 10 Store refund support. Once you have entered your password, select Add a Credit or Debit Card, input your card details, and confirm. To request a refund, simply contact us. The agent decides whether you can get a refund or not. Pre-Order Avatar: Frontiers of Pandora™ Gold Edition. • 4 yr. Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. Your package may be shipped using either FedEx or UPS. Click “ Connect me to chat” to speak to an agent and explain your situation live. For most refunds, you will receive an email confirmation once the refund has been completed. If you’re super weirded out by it, you could just call the credit card company anonymously and tell them you accidentally used this persons card. lemonsandorangesryum • 2 mo. For more information on PlayStation Plus benefits and how to access PlayStation Plus games, please see the link below. PlayStation. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. How to Get a Refund for Modern Warfare on Your PlayStation 4? For all console gamers, PlayStation 4 is one of the most popular choices. Change or Recover Password. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. You can find the carrier on the ‘order details’ page when you select ‘track my order’. Try the PlayStation Repairs tool for connectivity troubleshooting. demonsta500. A pre-order refers to any purchase of digital content made from PlayStation™Store before the content release date. This may show as two transactions in your account transaction history: a refund to your. Purchases & PS Store. Please be aware, any free trials will be included in the 14-day period. Finally, you will get the option to chat with Refund Assistant and initiate the refund. To link an eligible payment method to your account for PlayStation Store purchases, add it as your default payment method and select it during check out. MENU. Free trial periods are in the 14-day refund window. You may receive a partial refund in requesting a refund for subscriptions, depending on how much you have used the service. Every PlayStation voucher code contains twelve digits. PS5 console: check transaction history. Alex Neill (a long. On a PS5, go to Settings > Users and Accounts. PST so you can speak directly to a representative. Go to direct. Select an account and choose a date range. Learn how to request a refund for games, DLC, pre-orders and subscriptions on PlayStation Store if you have changed your mind about the purchase. Select Cancel Subscription next to PlayStation Plus. " 3. Go to PlayStation Store. If you're ready to start the process, then you'll have to take the following steps: Contact PlayStation Support. com and sign in. You may wish to inquire with the retailer where you made the purchase. Unless required by local law, or if you talk to a generous customer support agent, you won't get a refund for your PlayStation Plus subscription if you forget to cancel. Mass lawsuit alleges that Sony set unfair prices in its PlayStation Store. On your console, go to Settings > System Software > System Software Update and Settings to turn off automatic downloads. If you would like to keep your subscription, you can select Reactivate Subscription before the next payment date of the current subscription to keep it. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Here are some key points to understand about the PlayStation refund policy: 1. Familiarizing yourself with the policy and rules behind the refund is an important step. Para ver todos os termos e condições, acesse a política de cancelamento da PlayStation Store. Your right to cancel and receive a refund depends on the type of product you have purchased from PlayStation™Store: Games, game add-ons, in-game consumables and season passes; Pre-Orders; Promotional Bundles such as “3 for 2” Subscription Services; Wallet top ups; Change of Online ID; Purchases made outside of PlayStation™Store;. If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. The bullshit for me is the faulty content policy. Here’s what you should do: Head to the PlayStation support page. Sony updates the PlayStation Store refund policy, but some PS4 players aren't happy with the new rules, saying that it makes the refund policy pointless. On your PC, head to the PlayStation Store Refund Request Chatbot webpage. PS5™console: link a PayPal account. Find information about PlayStation products, features and services that are no longer available or are being discontinued. PS Store & Refunds. Select the reason you want to refund it. If you no longer want a line item from your order, you will need to return the full order for a refund and re-order. Select an account and choose a date range. m. Answer the questions to specify what you want to refund and why. playstation. This is slightly more lenient than the Xbox refund policy, which prohibits refunds for pre-orders made within ten days of the games release. m. I have had a refund issued before and got my payment back in 3-4 days. According to PlayStation's. PS5. PlayStation Repairs. Having issues with system software? If you’re having issues with your console's system software, start in Safe Mode and update or reinstall the system. 只要原本的付款方式. PlayStation refunds typically take 3-5 business days from the date of the request to complete. On a Sony PlayStation 5 or 4, you can head into the console’s account management panel to cancel your PS Plus subscription. The refund will be reduced pro-rata for the period during which you used it. PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. You’ll have to answer some questions from a chatbot before connecting to a live agent. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. PlayStation refund policy. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. And since you can’t really resell a digital item and it’s more like a ticket already sold there is no return. Every PlayStation voucher code contains twelve digits. If you paid via a PlayStation Network wallet, the refund will hit your wallet within two days. See more information about cancelling a pre-order here. 2. 9 billion) over claims the PlayStation maker abused its dominant position leading to unfair prices for customers, a London tribunal. 0. Safety. Once you’ve set up automatic downloads, you can turn on auto-download for a specific game by following the steps below. Sony/playstation released your money within 24-48 hours of your request but it can take up to 30 days for your bank to put it back into your account. Safety. There are many reasons for getting a refund, such as not liking the game or it doesn’t work. If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. Subscriptions. You can cancel your purchase of a subscription service and request a refund to your PSN Wallet within 14 days from the initial transaction date, even after you start using the subscription. However, we may reduce your refund amount based on how much you have used the service. I don't remember waiting too long for the refund because knowing me I probably would have mentioned that. Find information about PlayStation products, features and services that are no longer available or are being discontinued. Emails about this settlement will come from Fortnite Refund Administrator <fortniterefund@rcnotifications. m. For subscription services how much you get refunded depends on how much you used the service. Refunds. Please be aware, any free trials will be included in the 14-day period. 47 at Amazon $19. In one transaction, two separate items were purchased. PDaly89 •. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. PS5. Hardware & Repairs. It's been a while so I forgot. Head to the PlayStation Support Page. If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. Sony has updated its refund policy for PlayStation Network sales in the U. Except as stated in the Refund Policy, or otherwise required by law, all purchases made from PlayStation Direct are final and non-refundable. Thank you for contacting PlayStation Support regarding Battlefield™ 2042 Gold Edition. Simply follow the instructions to. Learn how to get your money back on PS5 games purchased digitally from the PlayStation Store, if you meet the criteria for a refund. 99 charged automatically every 12 months. One was a game I wanted and another was a game that I’m assuming someone using the console had put in the cart. Para solicitar um reembolso deste tipo de conteúdo, entre em contato conosco. Boot your console and select Settings from the home menu. Find information about PlayStation products, features and services that are no longer available or are being discontinued. $129. Order your new Sony PlayStation console or accessories directly from PlayStation. Select a category from below: Payments Purchases & PS Store Refunds Vouchers & pre-orders Find everything you need for help with PS Store and accessing Refunds support for PlayStation. The refund may be reduced pro-rata to reflect the use you have had of the service. (Note: depending on your payment method or financial institution, it could take longer for the refund to show up on your account. This may show as two transactions in your account transaction history: a refund to your. Keep in mind that you're not guaranteed a refund even if you do meet the criteria. PS5. Click the Settings gear icon. 如需申請這類內容的退款，請聯絡我們。. Follow the on-screen instructions to print the return label. Step 2: Find the game purchase: In your Purchase History, locate the game purchase you want to refund. If your refund is approved, you’ll receive the money back to your original payment method within 2-10. Subscriptions. © 2023 Sony Interactive Entertainment LLCSelect PlayStation Store refunds. Please be aware, any free trials will be included in the 14-day period. I made a stupid purchase without knowing what I was getting into, and I take full responsibility for that. Pre-Orders. You can add a maximum of 3 credit/debit. Promotional Bundles such as “3 for 2”. Sony’s move comes just days after Cyberpunk 2077 developer CD Projekt Red said people unsatisfied with their purchase on the PS4 or Xbox One should request a refund. Tiered Services. Find the order in question and select Return. To cancel your pre-order, please contact us. said it had begun sending out emails to millions of Fortnite gamers this week about possibly claiming a refund. Important notices. I just had a successful refund last week. Head to the PlayStation Store Refund Request webpage. PS4 console: check transaction history. Free trial periods are included in the 14 day window. 3 billion pounds ($7. For more information, please visit the PlayStation Network. If you were signed in when you made your order you will need to be signed in to modify your shipping and payment information. How to cancel PlayStation Plus on web browser. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. yeah i saw that but the redirection you get after that point is just to a blue page saying unable to connect please go to support. PS has a policy that if you earned an achievement in the game, then they will not refund it as they consider you have been playing it without issues (yeah that's what my manager would tell me). 2) Is my order eligible for a return? Items may be eligible for return within 30 days of shipping. Every PlayStation voucher code contains twelve digits. 3339 (for FedEx) or 1-888-742-5877 (for UPS). PS5™console: change PlayStation Plus membership. Select Manage Membership, then Subscription. Warranty / Product Registration. 99 will be deducted from your wallet every 12 months until you cancel. If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. PlayStation refund support. How to change a PlayStation Plus membership plan on a web browser. Nintendo refund support. Please make sure your payment. It asked me some details like transaction ID, my name, etc. Go to Order Look Up and enter your order number, email address and billing phone number. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Yes, you can generally refund digital games on the PlayStation 4. PlayStation. My account got hacked on 02/27/2022 and a bunch of spurious transactions were made. Please be aware, any free trials will be included in the 14-day period. 99 charged automatically every 12 months. Sony must face a mass lawsuit worth up to 6. How to request a refund from PlayStation Store. panosk1304 • 2 yr. PS Plus is getting an underrated RPG cult classic this month. Having issues with system software? If you’re having issues with your console's system software, start in Safe Mode and update or reinstall the system. Join the PlayStation Stars loyalty program and start earning points to exchange for exclusive PlayStation digital collectibles, PS Store credit and more. A quick search of "refund" on this subreddit reveals that. Select Steam Support and choose the game you want to be refunded: NBA 2K24. If you haven't yet downloaded the game, you're more likely to get a refund. Discover. 3th day without acces with this 300201 can we have a refund ? Or make any commercial move ? 100€. Hardware & Repairs. playstation. Vouchers & pre-orders. 99. Select Payment Management > Add Payment Method. Find the order in question and select Return . Samsung Galaxy Store refund support. Select the reason for the refund in the pop-up window. Go to PlayStation's Refund Page and click Refund Chatbot. I think is designed this badly to discourage refunds. . Note: If there is not a Request Refund option, the order is not eligible for a self-service refund. Subscriptions. 99. Three PlayStation Store content types are eligible for refunds: games and add-ons, subscriptions, and pre-orders. Follow the prompts and select Yes when asked if you’d like to talk to a live agent. First, check your email. Step 3: Select the item you want to refund, such as Requesting a Refund, Cancelling a Subscription, etc. This may show as two transactions in your account transaction history: a refund to your wallet of the full amount originally paid and then a debit of a charge. This may show as two transactions in your account transaction history: a refund to your. One is when the game developer and/or publisher declares a game is faulty and allows Sony to make refunds -- since most of the money from game sales belongs to them. Warranty Services for Indonesia. IriePilipinas • 8 mo. The standard 14-day/two-hour refund period also applies, starting on the game’s release date. Service Cancellation Request. Support is open from Sunday to Saturday, 8:00 am to 8:00 pm PT. All services are up and running. Got transferred to a higher up asked again. For question one, click "Yes, I am" to confirm you were the person whose account was charged for the purchase. Select a transaction to view details. The refund may be reduced pro-rata to reflect the use you have had of the service. Refunds and Exchanges. Having your date of birth, the email address in which you made the purchase, your PSN ID, and the full name of the item you are refunding will expedite the process. PS5 PS4. Click Confirm. But no, PlayStation will stick to their guns to a fault and it's extremely anti-consumer and likely to lead to legal issues as time moves forward and digital refunds become the new norm. This means you can return your purchase for a refund as long as it’s in its original condition . Sony PlayStation is being sued for £5bn in the UK over allegations it "ripped off its customers" with overpriced games and in-game purchases. Find everything you need for help with PS Store and accessing Refunds support for PlayStation. Find information about PlayStation products, features and services that are. 6. 如需申請這類內容的退款，請聯絡我們。. *If you have multiple accounts linked to the same payment method, please check the transaction history for each account. The agency said it would continue reaching out. For pre-orders, you can. Method 1: ‘Request Refund’ Button. Click on “Yes”. Your right to cancel and receive a refund depends on the type of product you have purchased from PlayStation™Store: Games, game add-ons, in-game consumables and season passes; Pre-Orders; Promotional Bundles such as “3 for 2” Subscription Services; Wallet top ups; Change of Online ID; Purchases made outside of PlayStation™Store;. Yes, you can refund a game on the PlayStation 4 if you downloaded it. Redeem a Code. It is a way for PlayStation users to recoup their money if they are dissatisfied with their purchase or have encountered. Having your date of birth, the email address in which you made the purchase, your PSN ID, and the full name of the item you are refunding will expedite the process. Find everything you need for help with PS Store and accessing Refunds support for PlayStation. To use PSN you need an account. This is largely because PlayStation’s refund policy is. 99. PlayStation wrote: A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. Also the process to refund a game is tricky and difficult to do;for example in my country the link was broken after few steps. From the options, you are able to select About PS Store Refunds. Only downside to it is I’m pretty sure you only get like a single refund per account, but I have no idea if it’s actually an official thing even though it seems to be the common belief. 99. If you've purchased Cyberpunk 2077 on Xbox then you can request a refund via this page. There’s currently no option on your PS4 or PS5 console to initiate a refund. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Products that include virtual currency, skins, or other consumables and products or games that are marked as “non-refundable” are not eligible for refund. 99 back to your payment method. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. Step 1: Open a web browser and go to the PlayStation Support page. Most centers are closed on weekends and holidays. Select Subscription from the menu on the left of the screen. An Austrian court has found that EA’s FIFA Ultimate Team. Select a category from below: Payments. Purchases outside of the PlayStation Store (Gift Cards, Vouchers, Code Cards, etc. You can cancel your purchase of a subscription service and request a refund to your PSN Wallet within 14 days from the initial transaction date, even after you start using the subscription. $99. Answer the questions to specify what you want to refund and why. By following these simple steps, you'll be able to request a PlayStation refund. Når du har købt denne type indhold via PlayStation Store, har du 14 dage fra købstidspunktet til at anmode om en tilbagebetaling. לאחר רכישת סוג תוכן שכזה באמצעות PlayStation Store, עומדים לרשותכם 14 יום מיום הרכישה בהם תוכלו לבקש החזר כספי. To do that: Select the Settings icon on the top right of the PS5 Home Screen. Select a topic to fill out the form for an online refund, select the article, Refunds and cancellations. Experience lightning fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio 1, and an all. The date that the Fortnite Crew pack expires will be displayed. They also specify that refunds are eligible for in-game currency that wasn’t used. Last modified on Tue 23 Aug 2022 00. Gaming and social. Do you want to know how to request a full refund on PS4 games and DLC or even preorders! This is very easy to do. You may cancel a pre-order at any time before the release date and receive a refund. If you take advantage of a free trial when you sign up to a service, the 14-day cancellation period will. On PlayStation, you also have to request your refund within 14 days. Warranty Services for Singapore. Sign in to Account Management .